An exciting opportunity for a Billing and Office Administrator to join one of the UK leading Telecom companies based in London area. Our client not only provide expert, comprehensive telecommunications services to businesses and consumers but also are proud to be able to contribute and support local communities. Over the years they have showcased loyalty, support, and respect not only to their customers but also to their employees!
We are looking to speak with applicant who are self-motivated, driven and have strong team ethic along with willingness to contribute to this fantastic business
Main responsibilities for the Billing and Office Administrator:
- Administrative duties to support the Billing and Mobile Teams
- General office administrative duties
- Ensure a smooth billing and onboarding process for new customers and connections
- Communications via phone calls, email, and post
- Entering customer information into databases
- Providing professional customer service for all billing queries
- Supporting the billing and mobile or telecoms processes
- Escalating queries and concerns when necessary
- Ensuring all procedures are compliant
- Completing various ad hoc projects and tasks as assigned
Main Requirements for a Billing and Office Administrator:
- Confident and professional verbal and written communication
- Excellent telephone manner and customer service skills
- Excellent IT skills, specifically Microsoft Excel, Outlook and Word
- Strong organisational and planning skills Ability to work under pressure and ability to multitask
- Ability to maintain confidentiality
- Flexible attitude and good team player
What we offer in return to the successful Billing and Office Administrator:
- Monday to Friday
- Salary £25000
- UK’s leading wealth management pension scheme
- Unrivalled career development prospects
- 22 days holiday entitlement + Bank Holidays
Please get in touch for more details and start your journey with a role you love!
Paradigm Employment Services Ltd is acting as an Employment Agency in relation to this vacancy.