A truly exciting opportunity to join one of the UK leading Telecom companies based in London area. Our client not only provide expert, comprehensive telecommunications services to businesses and consumers but also are proud to be able to contribute and support local communities. Over the years they have showcased loyalty, support, and respect not only to their customers but also to their employees!
We are eager to speak with Billing Specialist/ Associates that has a desire to progress in their career, taking on more responsibilities and becoming a future industry leader.
Main responsibilities for a Billing Specialist:
- You will ensure financial and administrative control across the finance function.
- Ensure a smooth billing process carried out to the customers and connections
- Utilize Billing software to maximise the efficiency of the Billing process
- Report and analyse to ensure accurate Billing
- Support all departments with their billing requirements
- Communications via phone calls, email, and post
- Update and maintain customer information within databases
- Provide professional customer service for all billing queries
- Escalate queries and concerns when necessary
- Ensure all procedures are compliant
- Complete various ad hoc projects and tasks as assigned
Main Requirements for a Billing specialist:
- Experience working within telecommunications sector an advantage but not a requirement
- Ability to check calculations and billing statements, notice errors and run reports on usage.
- Confident and professional verbal and written communication
- Excellent telephone manner and customer service skills
- Excellent IT skills, specifically Microsoft Excel, Outlook and Word
- Excellent attention to detail with strong organisational and planning skills
- Ability to work under pressure and ability to multitask by prioritising workload accordantly
- Ability to maintain confidentiality Experience within a Billing Team
- Flexible attitude and good team player
What we offer in return to the successful Billing Specialist:
- Monday to Friday
- Salary £28000
- UK’s leading wealth management pension scheme
- Unrivalled career development prospects
- 22 days holiday entitlement + Bank Holidays
If you are passionate about billing and would love to progress and be part of fantastic team, please do not hesitate to contact us for more details!
Paradigm Employment Services Ltd is acting as an Employment Agency in relation to this vacancy.